Privacy Policy

D2 Rentals respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or enquire about our equipment rental and associated services.

Who we are

D2 Rentals is the trading name of D2RENTALS LIMITED, a company registered in Scotland under company number SC877851.

Our registered office is:

6 St. Colme Street
Edinburgh
United Kingdom
EH3 6AD

For questions about this Privacy Policy or how we use your personal information, please contact:

Email: david.edgar@d2rentals.co.uk
Telephone: 07540 482372

For data protection purposes, D2RENTALS LIMITED is the controller of personal information collected through this website.

Information we collect

We may collect personal information that you provide directly to us when you submit an enquiry or contact us. This may include:

• your name;
• company or organisation;
• email address;
• telephone number;
• the equipment, service or area you are interested in;
• information contained within your enquiry or correspondence; and
• any other information you choose to provide to us.

We may also collect certain technical information when you use our website, including information about your device, browser, approximate location, pages visited, interactions with the website and how you arrived at the website.

Some of this information is collected through cookies and similar technologies. More information is available in our Cookie Policy.

How we use your information

We may use your personal information to:

• respond to enquiries;
• discuss equipment rental requirements;
• provide quotations or information about our equipment and services;
• arrange and administer equipment hire;
• respond to calibration or other service enquiries;
• provide requested product information, specifications or documentation;
• communicate with customers and prospective customers;
• maintain appropriate business and administrative records;
• protect our website and systems against misuse, spam or security threats;
• comply with legal, regulatory and accounting requirements; and
• understand how our website is used and identify ways to improve it.

We do not currently use information submitted through our website to add people to a general marketing or newsletter mailing list.

Our lawful bases for using your information

UK data protection law requires us to have a lawful basis for using personal information. Depending on the circumstances, we may rely on:

Legitimate interests – where it is necessary for us to operate our business, respond to enquiries, communicate with business customers, protect our systems or improve our services, provided that your rights and interests do not override those interests.

Contract or steps before entering into a contract – where the information is required to respond to a request relating to a potential rental or to administer an agreement with you where this basis applies.

Legal obligation – where we need to retain or process information to comply with accounting, tax, regulatory or other legal requirements.

Consent – where you have made a clear choice to allow optional technologies such as analytics cookies. You may withdraw this consent at any time through the website's cookie settings.

Website analytics

Where you give permission, we may use analytics services such as Google Analytics and Microsoft Clarity.

These services help us understand matters such as which pages are visited, how visitors navigate the website, general website performance and areas where the user experience could be improved.

Optional analytics technologies will be managed through our cookie consent system. Please see our Cookie Policy for further information.

Website security and spam prevention

We use Google reCAPTCHA to help protect our website forms against spam, automated submissions and malicious activity. Google may process technical information about your browser, device, network connection and interactions with the website for this purpose. Google's own privacy terms may also apply to information processed through reCAPTCHA.

How we share your information

We do not sell your personal information.

We may share information where necessary with trusted organisations that help us operate our business and website, including:

• website hosting and website-management providers, including Webflow;
• email, IT and communications providers;
• analytics providers where you have permitted analytics;
• website-security and spam-prevention providers, including Google reCAPTCHA;
• professional advisers such as accountants, insurers or legal advisers; and
• public authorities or regulators where disclosure is required by law.

These organisations may process personal information on our behalf or, in some circumstances, act as independent controllers of that information.

International transfers

Some of the service providers used to operate our website and business may process information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that it is protected in accordance with UK data protection law. This may include using countries covered by UK adequacy regulations or approved contractual safeguards.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

As a general approach:

• enquiries that do not result in an ongoing customer relationship may normally be retained for up to 24 months following the last meaningful contact;
• information relating to customers, rentals, transactions or associated business records may be retained for up to six years, or longer where required by law; and
• analytics information is retained in accordance with the settings applied to the relevant analytics service.

We may retain information for longer where necessary to establish, exercise or defend legal claims or comply with a legal requirement.

Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet-based system can be guaranteed to be completely secure.

Your data protection rights

Depending on the circumstances, you may have the right to:

• request access to the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete your information;
• ask us to restrict how your information is used;
• object to certain uses of your information;
• request the transfer of information in certain circumstances; and
• withdraw consent where we rely on consent.

Not all rights apply in every situation. To exercise any of these rights, contact us at david.edgar@d2rentals.co.uk.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled.

Third-party websites

Our website may contain links to manufacturers, suppliers or other external websites. We are not responsible for the privacy practices or content of third-party websites. You should review the privacy information provided by those organisations when visiting their websites.

Children

The D2 Rentals website and services are intended for businesses and professional users and are not directed towards children. We do not knowingly seek to collect personal information from children through this website.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal obligations.